Terms & Conditions

1) Who We Are

HomeTech Services is an independent authorized seller of AT&T services. We are not AT&T corporate. We provide official AT&T plans, pricing, and support while focusing on plain-language guidance and bilingual assistance.

2) Acceptance of Terms

Using our site, chat, or contacting us means you accept these terms. If you disagree, please stop using our services. We may update these terms at any time; continued use after changes means you accept the updated terms.

3) Service Details & Eligibility

• Availability, pricing, and promotions vary by address and customer qualifications.
• Offers may require credit approval, autopay, paperless billing, or compatible devices.
• Installation, equipment, taxes, and fees are separate unless stated otherwise.
• Rewards, bill credits, and trade-in values are subject to AT&T terms and validation.
• Wireless speeds and coverage depend on location, network conditions, and device capability.

4) Internet & Fiber Offers

• Fiber availability is address-based. The “Check Offers For My Address” tool confirms eligible speeds and plans.
• Promotions such as “1 GIG for the price of 300M” are limited-time and location dependent.
• Internet Air (wireless home internet) performance varies by signal strength and local network traffic.

Terms, speeds, and promotional pricing are set by AT&T and may change.

5) Wireless, Phones & Trade-Ins

• Device offers often require eligible unlimited plans and installment agreements.
• Trade-in credits depend on device model, condition, and assessed value.
• Upgrade programs (e.g., Next Up) may require minimum payments and specific plan types.

All wireless promotions are subject to AT&T eligibility, credit, and plan rules.

6) Pricing, Taxes & Fees

• Quoted prices typically exclude taxes, surcharges, installation, and equipment charges.
• Bill credits may take multiple billing cycles to appear and can be reversed if requirements are not met.
• Final pricing is confirmed by AT&T after order validation.

7) Ordering, Installation & Support

• Orders are fulfilled through AT&T systems. Activation timing depends on address and appointment availability.
• Self-install eligibility varies by service type and equipment availability.
• We can help schedule installs, explain billing, and coordinate support; final service delivery is handled by AT&T.

8) Lead Capture, Contact & Consent

By submitting forms, calling, or chatting with us, you consent to being contacted by HomeTech Services via phone, email, SMS, or WhatsApp regarding AT&T offers. Message/data rates may apply. You may opt out at any time.

9) AI Chatbot & Advice

The on-site AI chatbot provides informational guidance based on our HomeTech knowledge base. It does not finalize orders or pricing. Always confirm eligibility, terms, and costs with a HomeTech specialist before ordering.

10) Privacy

We use your information to provide recommendations, process requests, and coordinate with AT&T. We do not sell your personal data. Data may be shared with AT&T or service partners solely to fulfill your request and verify eligibility.

11) Disclaimers & Liability Limits

• All information is provided “as is” without warranties of completeness or performance.
• HomeTech Services is not liable for service outages, device failures, or indirect damages.
• Some jurisdictions do not allow certain limitations; your rights may vary.

12) Changes to Promotions

Promotions can change or end without notice. If an offer expires or becomes unavailable at your address, we will help you find the closest alternative based on AT&T's current catalog.

13) Governing Law

These terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

14) How to Contact Us